About the Role
This is a Canberra-based role within a high-performing Information Management and Technology Division. You'll work in the Commercial Application and Delivery Section, supporting critical ICT systems and collaborating with project teams to design and implement scalable Microsoft-based solutions.

You'll be the technical owner of key enterprise systems and contribute to a collaborative team of skilled administrators, delivering robust and reliable services that support core business operations.

Key Responsibilities

• Provide Level 3 BAU support for enterprise Microsoft systems
• Participate in project reviews and lead technical implementations
• Resolve incidents, manage changes, and optimise system performance
• Share on-call duties within a rotating roster
• Provide cross-support within the administration team

Technical Skills & Experience

• Minimum 5+ years' experience in enterprise ICT system administration
• Strong expertise in Microsoft Dynamics CRM (on-prem & D365)
• Experience with ADFS v4+, Azure Entra ID, and SSO configuration
• Proficiency in Microsoft Azure, including DevOps pipelines & integration services
• NV1 clearance or eligibility to obtain; willingness to upgrade to NV2

Desirable Experience

• Experience in federal government ICT environments
• Administration of Dynamics CRM clusters and Azure DevOps pipelines
• TLS/SSL certificate lifecycle management

SFIA-Aligned Capabilities (examples)

• Application Support - Level 5
• Availability Management - Level 5
• Incident Management - Level 4
• Identity & Access Management - Level 3
• System Software Administration - Level 4

Work Environment
You'll be part of a collaborative and agile ICT delivery team supporting critical national and international government functions-consular, aid, trade, and crisis response. The team culture emphasises transparency, support, and innovation.

Australian Citizens with an active NV1 clearance only. This is a Canberra-based role.

Linda Jona
Consultant

Let's connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856