Product Designer

Location Sydney, New South Wales
Discipline Digital
Job reference 108273
Salary AU$700 - AU$750 per day

Product Designer

About the role:

  • Responsible for driving the design of innovative experiences that meet NSW Government and Agency's objectives and goals.
  • Deep understanding of design thinking with core strengths and experience in user research, interaction design and information architecture.
  • Works closely with NSW Government partner agencies and various stakeholders to design and deliver new products and services for the people of NSW.

Role responsibilities:

  • Facilitate behavioural in-context and empathy driven research and participatory design/user testing sessions; manage client involvement in research.
  • Improve the user experience for our customers (based on user research, heuristics and best practice); develop visually compelling frameworks to communicate opportunities to senior clients.
  • Drive preparation and facilitation of large client workshops to communicate key themes from stakeholder interviews and inception workshops; work with the team to achieve alignment on key success factors.
  • Collaborate with multiple teams to define key aspects of a proposed user experience, it's evolution across a multi-channel digital ecosystem, and how it reconciles business and user needs.
  • Develop high quality deliverables based on the needs of the customer and turn insights into products and services.
  • Create visually compelling representations of the solution's high-level interaction, navigation and organisation design (e.g. concept models).
  • Develop sitemaps, process/screen flows, and wireframes; present deliverables to senior clients.
  • Assess existing properties/sites for usefulness, usability, visual design, content, and branding.
  • Define best practices and standards related to persona development/behavioural segmentation.
  • Develop user journey maps derived from personas/behavioural segments;
  • Collaborate with Agile delivery teams to ensure best product outcomes for users.

Skills and Experience:

  • Deep understanding of design thinking principals and experience working with agile methodologies.
  • Portfolio of work that includes samples from all areas of service design (customer journey maps, wireframes, prototypes etc.)
  • Ability to thrive in an agile environment and multitask
  • Able to work well independently with clients, as a project lead or as an individual team member
  • Degree required in design related discipline
  • 5+ years of professional experience in user experience design or related field.

If it sounds like you, Please hit apply and submit your application ASAP.

Pushkar Sharma

Candidate Manager

Let's Connect

+61 2 9249 8023

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856