About the Role

We're currently seeking experienced EL1-level UX/UI Designers to support the delivery of high-impact digital solutions within a critical federal government program aimed at delivering inclusive, participant-centred services. These are contract positions at the EL1 equivalent level, ideal for designers ready to lead and contribute to human-centred design in a complex policy and service delivery environment.

You'll be working across multiple teams, liaising with diverse stakeholders, and applying your design and research expertise to influence national-level service improvements.

Key Responsibilities

• Collaborate with product and business owners to gather and evaluate user requirements.
• Facilitate co-design workshops and stakeholder engagement across participant, provider, and internal groups.
• Create wireframes, storyboards, sitemaps, and interactive prototypes (low to high fidelity).
• Lead usability testing and synthesise user research to inform design direction.
• Translate research insights into meaningful digital experiences across mobile and web.
• Contribute to the ongoing development of a design system.
• Align design solutions with accessibility standards and digital service principles.
• Produce high-quality deliverables in alignment with project schedules and governance requirements.

Skills & Experience - What We're Looking For

Essential:

• UI/UX Design Experience: Demonstrated success designing intuitive, engaging and inclusive interfaces.
• Design Tools Proficiency: Skilled in Figma, Sketch, Adobe XD or similar tools.
• User-Centered Design: Strong grasp of UX research, journey mapping, personas, and usability testing.
• Cross-Functional Collaboration: Ability to co-design with developers, analysts, and business teams.
• Communication: Strong verbal and written communication with ability to present and justify design decisions.
• Problem Solving: Able to turn complex problems into elegant, user-friendly digital solutions.

Desirable:

• Government or public sector experience, including an understanding of WCAG 2.1 AA compliance.
• Familiarity with large CRM platforms and design system integration.
• Exposure to service design methodologies across multi-channel journeys.

Why Apply?

This is an exciting opportunity to play a key role in improving digital services that impact the lives of Australians with disability. You'll be working in a forward-thinking, inclusive environment that values innovation, empathy and collaboration.

Linda Jona
Consultant

Let's connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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