We are currently seeking a Infrastructure / Application Support Engineer to join our Federal Government Client on a 12 month contract.

• Canberra Location
• NV1 Security Clearance Required
• 2 x 12 months - Long contract opportunity

Role Description:

The primary duties of the Infrastructure/Application Support Engineer will be to:

• Provide 2nd and 3rd level support services to ensure business continuity of APO's Microsoft server platform and the APO's bespoke .NET/SQL Server business applications;
• Investigate, develop and implement data fixes (in conjunction with the Application Developers) to bespoke business applications;
• Take ownership over production incidents and see them through to resolution;
• Provide technical advice on Microsoft Systems Centre Configuration Manager (SCCM);
• Participate in the design, development, testing, deployment and support of IT infrastructure in support of the APO's bespoke business applications;
• Develop and implement changes to departmental systems strictly in accordance with departmental change control procedures;
• Transfer skills, provide documentation and exchange information on all relevant aspects of infrastructure, software development and support.
• Participate fully in any assigned project activity and endeavour to achieve outcomes in the most effective way;
• Maintain data and system integrity in accordance with Departmental policy, Security Instructions and Information Security Manual;
• In conjunction with managers, prioritise, analyse and complete tasks according to the nature and urgency of requests;
• Participate in resolver groups as part of the problem resolution process;
• Ensure that the tasks and progressive action history are duly recorded and concluded to the client's satisfaction;
• Implement changes to departmental systems SOE strictly in accordance with departmental change control procedures;
• Must comply with all other relevant procedures and processes;
• Participate as required in any out of hours support and on call roster; and
• Undertake other duties as required.

Selection Criteria:

• Demonstrated relevant skills, experience and qualifications to provide the services.

Anthony Tonkovic

Technology & Digital

Candidate Manager

Let's Connect

https://www.linkedin.com/in/anthony-tonkovic-4a4a97155/

+61 2 6213 5955

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

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