Customer Success Manager

Location Melbourne
Discipline
Job reference 109459
Salary attractive package

About our Client:

Software - for fuel and convenience retailers. Market Intelligence, Micro - Local Data, Precision Pricing and Planning tool. First to use the power of data for making better decisions and today their artificial intelligence & machine learning solutions have turned data into a smart, actionable tools. Specifically targeting Fuel and Retail companies with tools to help/analyse Fuel Pricing Strategy.

With over 300 clients in 70 countries, in mature and emerging markets, for clients large and small, their strategy and technology solutions empower fuel and convenience retailers around the globe to achieve greater value and success on their own terms.

About the role:

  • No technical experience required for this role, Fuel Pricing understanding is crucial and good people skills, the rest you will learn with internal support and training
  • Delivering a range of consulting services to new and existing clients
  • Owning the on-going business process relationship with clients post-implementation of software. Follow up engagement
  • Supporting sales team to secure new clients. Participate in meetings and provide feedback from your clients
  • As a recognised subject matter and industry expert, clients rely on you to help them extract maximum value from software and services. Be a key contact person for your clients

About You:

  • NO IT Experience required
  • Direct Customer Engagement experience - B2B or B2C
  • Fuel Pricing Experience or Pricing Experience from Retail/Convenience/Fuel Sector (considered a distinct advantage)
  • The role necessitates excellent skills in relationship building, communication, service identification & delivery and technical account management.

Maria Zemskova

Sales Recruitment Consultant

Let's Connect

https://www.linkedin.com/in/maria-zemskova-40a418115/

+61 0431 624 400

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856