Back Office Support Officer - Guarantee/Trade Department

Client - Global Bank
Location - Parramatta CBD
Long Term Contract due to start Jan 2024
Rate - $37.50/hour + Super

Join a Global Bank who strives to consistently provide the best customer experience through an engaged workforce committed to innovation, collaboration and enduring relationships with flexible work environment.

Our client is seeking x2 Client Service Associates for their team based in Parramatta. This is a long-term contract working from office Mon- Friday in office (NO WFH)

The Role

You will work within dedicated teams and they are responsible for providing a high level of customer service by processing global transactions within the service level parameters, minimising operational risk by applying ownership with a high degree of attention and ensuring accuracy. You will be providing a full range of support to the Services team as required, including administration, operational, and processing support.

About You

• Experience working within back office/support banking teams/Financial set-up / finance team
• Knowledge or experience with managing global transactions, guarantee will be a bonus
• Proficient in using MS-Office (including Word, Excel, Outlook)
• Excellent spoken and written communication skills
• Experience of building and managing complex relationships with significant customers
• Keen attention to detail
• Strong focus on customer-centricity
• Excellent time management skills, with the ability and drive to meet deadlines.
• Full working rights with no restrictions
• Available to start Early Jan 2024

Desirable skills/experience

• Experience in a variety of roles centered on delivery of high-quality customer service
• Experience working in relevant market/context, i.e. Financial/ Banking
• Experience in accounting / book keeping / administration
• Knowledge of guarantees operationally, including industry standards, applicable international rules (such as URDG) and the local market, legal and regulatory requirements.

Jyoti Dua
Divisional Manager
Let's Connect

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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