Technical Business Analyst

Discipline Project Services
Job reference 109528
Salary Negotiable
Consultant email

The Opportunity

An Australian organisation that provides translation software and services currently has an opportunity for a Technical Business Analyst to join the team on a 12 month fixed term contract. The Technical Business Analyst will primarily be a key contributor to a contact centre migration project, providing some Project Management skills as well as working closely with the vendor as the single point of contact. The organisation offers a friendly, collaborative and flexible environment along with further interesting projects post the migration.

About You

  • Strong Business Analyst skill set with great communication skills.
  • Experience with Contact Centre/ Call Centre environments, ideally involving migration.
  • Understanding of, and experience with, call flows and call flow mapping.
  • Strong vendor management skills.
  • Some Project Management experience would be advantageous.
  • Previous hands on experience with Contact Centre software would be advantageous.

If this sounds like you please apply now and if you are keen to learn more or have a confidential discussion reach out to Grace @ Experis on the details below.

Grace Dennis
Recruitment Consultant
Let's Connect
+61 423 408 665

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856