Site Reliability Engineer

Location Brisbane, Brisbane, Queensland, Australia
Discipline Software Development, Testing and Engineering
Job reference 110303
Salary AU$90 - AU$110 per hour

This large Federal Government agency requires Two Site Reliability Engineers to join the team. You will be offered an initial contract through to 30th June 2022 with the option for 2 x 12-Month extensions.

Within this role you will be responsible for the following deliverables:

  • Developing monitoring solutions to meet business requirements, such as:

    • Maintaining in-house monitoring tool (Compass) using Java, C#, React and SQL and CI/CD.

    • Building, configuring and supporting COTS monitoring tools to enable Application Performance Monitoring of Key departmental systems.

    • ­Implementing feeds and transformations from multiple data sources (SQL, Files, Kafka, Prometheus, HTTP) into a monitoring suite.

    • ­Producing documentation to support the design and ongoing support of the tools.

  • Developing reporting solutions to meet business requirements, such as.

    • Producing Web dashboards as required (e.g. Kibana, Grafana). ­

    • Adding reporting capabilities into Compass as required.

  • Providing assistance with feeding events into alerting and reporting solutions.

  • Mentoring and coaching team members including transferring skills and knowledge.

  • Liaising with development teams/project teams to ensure that the appropriate performance monitoring is implemented.

  • Creating and maintaining online Standard Operating Procedures (SOPs) for the suite or monitoring tools.

  • Creating online guidelines to assist other teams in how to monitor their applications and infrastructure.

  • Creating and updating architectural documents where required, including but not limited to Deployment Diagrams, Context Diagrams and Security Impact Assessments.

  • Creating monitoring reporting plans detailing thresholds and escalation paths for events.



To be successful in this role you will require the skills and experience:

  • 5+ years' experience in IT operations or development roles

  • Demonstrated experience with IT service operations processes (Incident, Problem, Change), including an understanding of and use of IT service operations processes and tools, documenting and updating standard operating procedures and technical documentation

  • Possess strong stakeholder engagement skills, with an ability to build meaningful relationships with internal/external partners

  • Demonstrated ability to resolve reliability issues and identify strategies

  • Strong communication (verbal and written) / collaboration / negotiation skills, working in a diverse team cross business units

  • Ability to work independently according to priorities, practices and methodologies to deliver quality outcomes

  • Demonstrated ability to research, analyse and make decisions involving complex issues

  • Experience working in large government organisations.



This is a great opportunity to join a major Federal Government Department on a contract through to End of Financial Year with the potential for extensions. Please note this position is only available to Australian Citizens and requires Baseline Security Clearance. Click Apply to upload your most recent resume.

Patrick Donnelly
Associate Director
Let's Connect
https://www.linkedin.com/in/patrickdonnelly83
+ 61 7 3632 3001

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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