Service Desk Analyst

Location Yarraville
Discipline Information Technology
Job reference 161080
Salary Negotiable

Australian Citizen and Permanent Residents are welcome to apply

Our Client are seeking a suitably qualified Technical Support Analyst who is an outcome focused team player, to be successful in the role the candidate must have appropriate experience and attributes in the following areas;

Skills and Experience

  • Knowledge or experience of Linux / RedHat.
  • Experience of using remote diagnostic tools such as VNC or PuTTY.
  • Provide first-level IT support for colleagues via phone, email etc.
  • Accurately record all interactions.
  • Provide an excellent level of customer service to all staff
  • Competent in the following technologies: Active Directory, Exchange, MS Office Suite, Citrix, Anti-virus, Email Filtering
  • Strong troubleshooting skills including prioritization, escalation and ticket handling.

In order to be successful in this role you will be driven, highly motivated and eager to learn. Degree qualification in an IT discipline or equivalent industry qualifications or experience is an advantage.

Chandan Karigowda
Operations Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856