Service Design Specialist

Location Parramatta
Discipline Information Technology
Job reference 110340
Salary Negotiable

A leading Government Client based in Greater Sydney Area is looking for a Service Design Specialist. Initial 6 months contract + Potential Extension. APPLY NOW!!

About the role:

The role will ensure all Service Design and end to end support models that are created, reviewed and implemented for any changed or new services delivered by Digital projects like DAF. This role will need to adhere to and help improve our Service Design principles.

The role will further support business transition into new ways of working. The key focus of the role would be to ensure projects align to the ITIL service management framework by aligning to the clients Service Design framework.

To be successful for the role, one must have:

  • Minimum 5 years' experience in Service Design and Transition.
  • Experience in working on complex pieces of work / programs / transformations for business-critical systems at the enterprise level (especially involving a move to cloud focused environments)
  • Relevant experience in IT Service Management working in a complex IT enterprise environment which includes offshore, outsourced IT engagements (ITIL v3 or v4 Certification)
  • Hands on working knowledge of Agile methodologies, ideally Scrum
  • Extensive experience working in an operational or service delivery team within a managed services organisation
  • Experience of delivering service within a multi-team, complex business environment
  • Significant experience with leading stakeholder engagement with ability to provide subject matter expertise
  • Significant experience of working within a multi-vendor environment and complex infrastructure

If this sounds like you, please click the APPLY NOW button as soon as possible. If you have any questions regarding the role please reach out to me for any confidential discussion.

Shweta Sharma

Resourcing Specialist

Let's Connect

+61 2 9263 8574

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