Seeking a Senior Business Analyst, under the Information and Technologies Branch, delivering ICT project throughout this State Government department.
Initially a 6 months contract with the possibility of extensions. Be part of the modernisation and integration of the Department's current projects.
The Senior Business Analyst will be required to:
Prepare and deliver both business and technical work packages covering SaaS configuration and integration requirements
Proactively manage key stakeholder relationships, and lead and conduct business/technical workshops and meetings as required to define requirements, business processes, and ensure improved outcomes.
Obtain formal agreement from stakeholders on the scope of requirements (including technically and non-functional requirement) to establish a base line on which delivery of a solution can commence.
Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
Take responsibility for investigative work to determine business and technical requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project.
Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
Develop conceptual models of business processes utilising appropriate modelling techniques to develop end to end service mappings.
Actively participate in the management of client expectations in a limited resource development environment with competing priorities
Minimum 5 years hands-on experience gathering and analysing technical business requirements.
Prior experience and knowledge of Software as a Services (SaaS) environment is required
Prior knowledge of student management systems is desirable .
Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information across project teams and stakeholders with attention to detail and accuracy.
Ability to gain an understanding of business needs and transform business needs into technical specifications, where required
Experience in technical analysis, technical requirement specification, business process re-engineering/redesign and implementation.
Experience in change management.
Exceptional problem-solving capabilities with a focus on simplification.
Highly effective client liaison and workshop facilitation skills
High level written and oral communication skills and excellent organisational skills.
Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients
+ 61 468 498 377
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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