Print Technician

Client - Global IT client
Long Term contract role
Asap start
Excellent Rates on offer
Please note: This is a Field Tech role and will be required to work sites based on work allocated, therefore you must have your own vehicle and a valid full license (mileage will be paid)

Responsibilities

• Provide customers with onsite Hardware break-fix support for printer products
• Perform routine maintenance and repairs on Customer equipment (hardware only) working primarily on site
• Configure system hardware, software and network components when required
• Ability to troubleshoot hardware and software related issues
• Escalate issues according to established procedures.
• Solve well-defined and moderately complex problems using established policies and technical principles.
• Identify Customer needs and evaluate opportunities to retain and increase service levels.

Skills and experience for this role -

• Experience in a print environment is a must have for this role
• Laser printer, Ink printers Design Jet Plotters
• Solid experience within IT support / Field Technician/IT Technician roles
• Good experience with IT hardware repair and support
• Proven hardware troubleshooting experience
• Excellent customer service and communication skills
• High level of windows troubleshooting experience
• Full clean Australian driver's license

Jyoti Dua
Divisional Manager
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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