Operations Manager

Location Sydney CBD
Discipline Information Technology
Job reference 160459
Salary AU$70 - AU$80 per hour

A leading Government Client based in Sydney CBD is looking for an Operations Manager. Initial 6 months contract + Potential Extension. APPLY NOW!!

About the role:

The client is seeking an experienced IT professional with expertise in vendor management to oversee the direction, development and implementation of our Amazon Web Services Cloud Platform. A candidate who can:

  • Build and Maintain effective relationships with internal and external stakeholders
  • Manage the helpdesk team, promptly resolving issues, troubleshooting and escalating matters when required
  • Resolve operational incidents
  • Vendor management including contract renewals

To be successful for the role, one must have:

  • Extensive experience in managing production technology applications and services and in managing technical issues associated with systems in a business environment.
  • Demonstrated experience in the use of an industry-recognised Service Desk application system.
  • Co-ordinating and owning the resolution of incidents via the service desk leader and team; ensuring communications and escalations are effectively managed.
  • Experience in ensuring that applications and services are aligned with business objectives, perform within agreed service levels and are maintained as per the defined service lifecycle.
  • Prior experience configuring JIRA and knowledge of Cloud (desirable but not essential).
  • Experence in facilitating consistent operations of the services as per the SLAs.
  • Experience with drafting the annual technology budget based on planned service costs, consulting and future procurement needs.

Please Note: Applicants must have Australian/New Zealand residency or Permanent resident status.

The successful applicant will be required to complete a National Police Check.

If this is something that sounds like you, please APPLY NOW!!

Feel free to reach out if you need me to clarify the criteria or the scope of responsibilities. I'm also happy to answer any other questions you may have about the position.

Shweta Sharma

Resourcing Specialist

Let's Connect


+61 2 9263 8574

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856