IT Support Officer

Location Richmond
Discipline DevOps & Infrastructure
Job reference 174064
Salary Negotiable

Are you a student, recent IT Graduate or a Support Officer looking to gain valuable, hands-on experience in IT Support while working for one of Australia's largest fashion retailers? Join this organisation for a short-term engagement and become a vital part of their IT service team for a few days!

What you'll be doing:

  • Provide customer service/ technical (Level 1) IT support to internal employees in person, telephone, and /or emails.
  • Assisting users in navigating and connecting with O365 Apps such as MS Teams, OneDrive, Outlook, and MFA.

  • Guiding team members through onboarding procedures, providing troubleshooting assistance as needed, and ensuring prompt escalation of any unresolved issues.

What you're going to need:

  • Excellent communication abilities, allowing you to convey information clearly and concisely to both technical and non-technical audiences.

  • While prior experience in Service Desk or IT customer support is desirable, we welcome enthusiastic learners who are eager to gain hands-on experience in a professional setting.

This is a unique opportunity to kickstart your career in IT Support while contributing to the success of one of Australia's leading fashion brands. Apply today!

Nirmitha Piyaratne
Candidate Manager

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856