Client Service Officer

Location Adelaide
Discipline
Job reference 109029
Salary Negotiable

  • Exciting opportunity to work for a growing Adelaide fintech
  • Excellent WFH flexibility
  • Career growth opportunities

This Experis client is a market leader in the financial solutions and accounting software products.

  • Our client was founded in 2008 and has in excess of 80 years of experience in the financial planning industry. With a national client base ranging from large, enterprise dealer groups to small, family-run financial planning practices.

    About the role

    The Client Service Officer will be responsible for the client service experience. You will provide exceptional customer service, accurate and effective response to queries, troubleshooting and escalation to second level support where appropriate to meet Service Level Agreement expectations.

    The desired candidate has a willingness to learn and continuously develop their skills and knowledge of the financial planning and technology industry. This is a great entry level position to gain exposure to, and knowledge of, the financial planning and financial technology industry.

    Benefits and perks

    • Be part of a close-knit team with a work hard, play hard mentality.
    • Gain an invaluable insight into the financial planning industry and technologies used.
    • Access over 60 years of financial services industry knowledge.
    • Work in a dynamic and flexible role.
    • Great culture with games rooms, quarterly dinners, social clubs and family events.

    Skills and experience

    • Tertiary qualification or nearing completion in Commerce or Finance discipline
    • A sincere interest in the financial services industry and technology
    • Very strong written and verbal communication skills are essential
    • Ability to work pro-actively in a team based and agile environment
    • Client service/financial planning industry experience would be looked upon favourably
    • XPLAN knowledge is highly desirable

Gabrielle Popovic

Recruitment Consultant

Let's Connect

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856