Permanent opportunity for an Applications Support Analyst, supporting both internal and external users. This role plays a key part in supporting the business by providing technical expertise, timely issue resolution, and tailored solutions that enhance client satisfaction and retention.
Responsibilities:
- Collaborate with users to gather and understand requirements and ensure alignment with client needs.
- Liaise with external vendors to coordinate and oversee the timely completion of tasks.
- Assess stakeholder needs and recommend appropriate solutions that align with business objectives.
- Design and implement viable alternatives when existing features are deprecated or when more efficient solutions are available within the current digital framework.
- Produce client development guides to support accurate planning and implementation.
- Complete and submit reporting deliverables in line with agreed schedules, in collaboration with the Senior Analyst.
Required Skills & Experience:
- Previous experience in an applications support role.
- Degree in IT or similar
- Clear and professional written and verbal communication.
- Proficiency with graphic design software, particularly Adobe Creative Suite.
- Strong stakeholder management and relationship-building capabilities.
- Proven ability to work collaboratively in a team-oriented environment.
- Effective multitasking and time management skills, with the ability to manage competing priorities.
This is an entry-level position, suiting someone with around 12 months experience who is driven and willing to learn new skills.
David Stretch
Divisional Director, Experis
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
