Technical Support - Level 2/3 - MSP

Location Victoria
Job reference 160154
Salary Negotiable
Consultant email

Our client is currently experiencing rapid growth and as a result we are looking for a highly motivated support technician to join their Melbourne based team.

The role involves supporting customers and infrastructure based largely on Microsoft Servers and utilising Cisco based networking solutions.

This role will suit someone who has great time management skills, excellent customer service skills and who is willing to work hard and be a part of a young, dynamic and exciting company.

Skills required

  • Windows Server 2003 - 2016 - install/support/admin
  • Windows Desktops in AD environments
  • Exchange 2003 - 2016 - support tasks
  • Office 365 experience - migrate/support/admin
  • Active Directory, Group Policy
  • Some networking skills - switches and routers
  • Backup - Veeam
  • Virtualisation experience, Vmware - Hyper V
  • 3CX experience
  • SIP/Voice experience
  • Medical Application Experience is a plus

Key Attributes

  • A warm yet professional phone manner with a genuine customer service focus
  • Outstanding written, verbal and interpersonal communication skills
  • Ability to work in a team
  • Be rigorous in managing daily maintenance tasks
  • A robust sense of humour.
  • Results driven work ethic
  • Tertiary qualifications
  • Vendor certifications
  • A passion for I.T.


  • Minimum 3 Year of relevant IT Support experience
  • Valid Licence and Vehicle
  • Australian Citizen and Permanent Residents are welcome to apply

Tom Bull
Data Science
Recruitment Consultant

Let's Connect
+61 3 9604 4209

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856