2x Business Analyst (ICT)

Location Canberra
Discipline Information Technology
Job reference 161236
Salary Negotiable

Department of Education, Skills and Employment
2 x Business Analysts (ICT)
Security clearance Must have current baseline clearance
Category Software engineering and Development

The Department of Education, Skills and Employment seeks experienced Business Analysts to join our team. The team is responsible for providing a wide range of digital services to support the business and operating environment of the department. This role represents an exciting opportunity for Business Analyst to join a multidisciplinary team. As a Business Analyst, you will be responsible for undertaking a range of requirement gathering activities. You will also be required to conduct investigations, undertake specialist or technical research and analysis activities, or provide professional advice within an area of specialization based on systems knowledge, policy and legislation. Deliverables:

  • Analyse, facilitate, model, and organise information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs

  • Produce analysis and design documentation such as high level and detailed requirements, business process maps, user stories and user interface specifications

  • Map current and future state business processes

  • Lead consultation with internal and external stakeholders

  • Assist in the planning and management of user acceptance activities

  • Support the projects undertaken by the business area in line with the DTA processes

Selection criteria
Essential criteria

  • Demonstrated experience in transformational programs, guiding and driving product owners/business SME to develop user journey, business features, streamline business processes and consolidate common services/data to deliver business change to deliver contemporary customer experience.

  • A proven track record in working in Agile environment to develop requirements artefacts for complex and/or large IT systems.

  • Experience working with complex IT systems, including a sound understanding of system interoperability, database structures and data flows between systems.

  • Demonstrated experience coordinating and leading consultation with internal and external consultants to elicit user and business requirements.

  • Proven ability in development of high-quality BA artefacts as required.

Desirable criteria

  • Previous experience in a Government agency

  • Experience using Azure DevOps for Agile Methodology

Candidates will be asked if they:

  • are eligible to work in Australia

  • hold a baseline clearance

  • have worked for Department of Education, Skills and Employment in the past

Questions and answers

  • Are there incumbents in the positions or are they new roles?

These are new roles.