Urgent requirement with one of our reputable Government client for a Technical Writer. Contractual role up to 30 June 2022 plus possible extension. WFH mostly

• Review business processes, document process maps, clearly articulating the gaps to the proposed change and business issues and benefits
• Create management systems documents including standards, procedures, work instructions and relevant artefacts to comply with Rail Safety Regulation, safety, environment, quality, risk management and relevant operations management systems requirements
• Develop, maintain and update process maps, instruction, training materials, manuals, guidelines and quick reference guides
• Ensure documentation, consistency of style and quality of written work comply with the ISO 9001 Quality Management Standard
• Support the implementation of new procedures to ensure new procedures are integrated well into the business processes and day-to-day practices
• Publish documentation on the client Portal, ensure current versions of the business processes and procedures are published and available to the users
• Facilitate document review and approval process, edit and review documentation as required, consult with SMEs and ensure the information is accurate and up to date maintain the current version and revision history

Key challenges

• Ensuring consistency and standardisation, converting technical, compliance requirements into business procedures
• Analysing and integrating applicable regulatory and compliance requirements into the business procedures
• Ensuring all accountabilities are met within agreed timeframes and to quality standards, given the broad range of activities and priorities and various stakeholders (e.g. technical and subject matter experts).

Avina Agrawal

Recruitment Specialist

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