Software Support Engineer

Role summary:

• Seeking an experienced Software Support Engineer to join a business team responsible for supporting and maintaining business critical systems.
• The business team require a Software Support Engineer to handle data quality enhancements across several existing systems.

Skills and responsibilities:

• Work and communicate effectively with staff and external vendors, from various technical and non-technical backgrounds.
• Respond to technical questions in support of and to maintain existing agency applications.
• Meet the goals and objectives of the department through delivering assigned tasks and working with the rest of the team.
• Review IT Systems' support requirements, updating the records of support requests and addressing system fixes and enhancements
• Work with Delivery Managers and Technical Leads to improve the stability, security and reliability of existing IT Systems applications.
• Support technical projects to extend and expand IT Systems applications. Includes coding, testing and installing high quality applications.
• Assist with producing various technical documents including production support artefacts.
• Excellent analytical skills, strong attention to detail, and demonstrated ability to assess, process, cleanse, and verify potential problems
• Experience with AML/CTF software systems preferred.

Selection criteria (Australian Citizenship required)

• Extent to which you meet technical requirements.
• The Supplier's demonstrated adaptability and flexibility as it relates to working in an agile development team, and their willingness to share ideas and best practices with the team.
• Ability to communicate effectively when working collaboratively with team members and customer stakeholders, e.g. the ability to communicate complex concepts to a non-technical audience.

If it sounds like you please hit apply and get in touch with me ASAP.

Pushkar Sharma

Candidate Manager

Let's Connect

https://www.linkedin.com/in/pushkarsharma09/

+61 2 9249 8023

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Greythorn Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856