• Contract position
• CBD Based
• Team environment

The Opportunity
This leading organisation based in the Adelaide CBD is looking for customer service focused people to join their fun and dynamic support team within a rotating roster.
You will work collaboratively with other team members, users and various stakeholders to deliver a reliable user-focused service for internal customers.

Your responsibilities will include:

• delivering proactive support services via email and phone-based support;
• logging support request tickets;
• troubleshooting and problem solving of desktop, networking, printers and other peripherals;
• performing system and licensing audits;
• writing, maintaining and updating internal documentation including a web-based wiki;

You will possess:

• 2+ years experience working in large support teams;
• A current DHS "Working with Children Check";
• knowledge of Windows Desktop and Server platforms and MS Office;
• the ability to work as part of a team;
• experience communicating with technical and/or non-technical staff;
• the knowledge of troubleshooting methods to resolve complicated issues;
• attention to detail;
• enthusiasm to consistently deliver above average customer service;
• excellent time management skills;

If you have the skills and ability to be successful in this position, we'd love to hear from you.

Simon Bedson
Technology & Digital
Senior Consultant
Let's Connect
https://www.linkedin.com/in/simonbedson
+61 08 82146204

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856