Application Support Officer

Location Adelaide
Discipline Corporate Services
Job reference 163975
Salary Negotiable
Consultant email aida.sanchez@au.experis.com

Be a part of a dynamic and inclusive team focusing on supporting several schools in South Australia.

The role:

As Application Support Officer you will be responsible for providing school staff support for enterprise systems, including the student information system and student learning systems.

Key responsibilities:

  • Be a key point of contact and provide level 1 and 2 support to schools for the Student Information System and Student Learning System

  • Accurately track all support issues and requests within the service management portal

  • Assist in developing training materials to support usage of the systems

  • Provide school staff familiarisation training for the systems

  • Identify opportunities for continuous improvement

To be considered, you will ideally bring:

  • Previous experience working within a customer service role to support a large user base

  • Excellent verbal and written communications skills

  • Willingness to provide one-on-one training to end users

  • High level of computer literacy skills

  • Identifiable commitment to customer support

  • Ability to relate engagingly, sensitively, respectfully and positively with customers and

    staff at all levels

If this sounds like you and you would like to further find out about the opportunities at hand, please send through your updated CV.


Please note:With the highest of respect, only those shortlisted can be contacted. However, even if you are not shortlisted for this role, you might be considered for the other opportunities we are recruiting for.

Aida Sanchez
Recruitment Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856