Be a part of a dynamic and inclusive team focusing on supporting several schools in South Australia.
The role:
As Application Support Officer you will be responsible for providing school staff support for enterprise systems, including the student information system and student learning systems.
Key responsibilities:
Be a key point of contact and provide level 1 and 2 support to schools for the Student Information System and Student Learning System
Accurately track all support issues and requests within the service management portal
Assist in developing training materials to support usage of the systems
Provide school staff familiarisation training for the systems
Identify opportunities for continuous improvement
To be considered, you will ideally bring:
Previous experience working within a customer service role to support a large user base
Excellent verbal and written communications skills
Willingness to provide one-on-one training to end users
High level of computer literacy skills
Identifiable commitment to customer support
Ability to relate engagingly, sensitively, respectfully and positively with customers and
staff at all levels
If this sounds like you and you would like to further find out about the opportunities at hand, please send through your updated CV.
Please note:With the highest of respect, only those shortlisted can be contacted. However, even if you are not shortlisted for this role, you might be considered for the other opportunities we are recruiting for.
Aida Sanchez
Recruitment Consultant
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856