About the Role:
You will be the first main point of contact for support related inquiries. You will be responsible for Investigating and resolving software and hardware issues reported by end users. You will also be handling general PC networking and end user set ups. You will troubleshoot as well as conduct research regarding the subject matter when needed. This position will communicate across all levels of the organisation.
Job Functions:
- Set up workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly
- Provide end to end support to internal stakeholders
- Relocate IT/Phone equipment as requested by Department Managers
- Maintain IT Documentation
- Assist with various IT Projects
Knowledge, Skills and Abilities:
- Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organisation while remaining customer-focused and results-driven
- Ability to remain patient and calm when dealing with end users at all levels
- Windows Desktop & Hardware support experience
- Office365 support
- SCCM experience
Alex Clark
Infrastructure Recruitment Consultant
Let's Connect
https://www.linkedin.com/in/aclark91/
+ 61 411 341 744
alex.clark@au.experis.com
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856