Call Centre Operator
We are hiring up to 4 Call Centre Operators to support the upcoming release of the SMS SenderID Register, a new government initiative.
We are seeking proactive and customer-focused individuals to join the Customer Service team. This role is central to delivering high-quality service to the public and supporting the operations of the SenderID Register.
Key Responsibilities
Deliver responsive and professional customer service across multiple communication channels: phone, email, web forms, fax, and mail
Assess and triage enquiries
Identify and escalate complex enquiries to relevant internal teams
Provide administrative support as required
Maintain accurate records and follow established procedures and guidelines
Casey Oleary
Let's Connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
